Track 5: Feedback

As a manager and people leader, the ability to give genuinely constructive feedback is vital. When you’re a manager and responsible for developing others, you’ll likely have to inform employees if their performance doesn’t meet the standard required. In this track, you’ll learn how to plan a feedback session and how to give feedback in a positive manner. You’ll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.